Why do we do what we do?
The philosophy of Paradise Care is to give people choice to be cared for at home by experienced, well trained staffs that are familiar with their needs. The service recognises that users' needs are of the utmost importance and care duties will be carried out in a manner that respects privacy and dignity. The service will study the Service User’s wishes and preferences and the care plan will be produced to reflect this in a way that maximises the independence of the individual.
Paradise Care aims to provide a quality care service to people in their own homes. This is carried out by the delivery of personal care, general support, monitoring and associated domestic care that is constantly reviewed to achieve a standard of excellence that includes the principles of good care practice.
Our goal is to be the Home Care Service of choice in the local community.
Paradise Care aims to provide a quality care service to people in their own homes. This is carried out by the delivery of personal care, general support, monitoring and associated domestic care that is constantly reviewed to achieve a standard of excellence that includes the principles of good care practice.
Our goal is to be the Home Care Service of choice in the local community.
What We Offer
We at Paradise Care are proud to deliver a wide range of services from domestic support and meal preparation to 24-hour care. We believe that our total dedication to providing service users with the highest possible quality of care and the person-focused approach we have to service delivery sets Paradise Care apart from other organisations.
We are pleased to have evolved into an organisation with the ability to offer a comprehensive range of support services. Below is a brief guide to the Service User groups we support and our range of services:
We are pleased to have evolved into an organisation with the ability to offer a comprehensive range of support services. Below is a brief guide to the Service User groups we support and our range of services:
- Supervision and monitoring of health & well-being
- Supervision, monitoring and assistance with medication (Non-invasive routes only)
- Personal Care Dressing & Undressing
- Bathing Showering & Washing
- Shaving
- Oral Hygiene
- Toilet and continence requirements
- Assistance in maintaining nutritional status
- Overnight services including sleep in and awake staff
- Domestic Services
- Assistance in accessing local health related services
- Assistance in establishing social contacts and activities
- Help in maintaining home or tenancy
Medication
Our service provides supervision, monitoring and assistance with medication. Medication must be administered through a pharmacy field dosette box or blister pack.
Assessment and Review of Service
To arrange an assessment please contact the manager.
We will make an appointment to visit you at home before your services commence to assess your needs and work with you to develop your Personal Support Plan. We encourage you to invite family members, carers or other people who are important to you to this meeting.
The purpose of our initial assessment is to ensure that we fully understand what outcomes you would like to achieve and how we can support you to achieve them. We will focus on the things that are important to you and gather information about your routines and how you would like to be supported with different tasks.
Your Personal Support Plan will be developed using this information to ensure that our care workers know how best to meet your needs, this may be about simple information such as how you like your cup of tea or more complex details about how you would like to be supported to maintain your personal hygiene.
Once we have established how you would like to be supported, we will conduct risk assessments to ensure our services are delivered in ways that safeguard your health and safety and that of the care/support workers.
We will review your Personal Support Plan on a regular basis and conduct a full review at least annually. However, more frequent reviews will be carried out as required at your request or following feedback from care workers or others involved in your care. You can request a visit at any time to discuss or review the service you are receiving or any additional services you may require.
We will make an appointment to visit you at home before your services commence to assess your needs and work with you to develop your Personal Support Plan. We encourage you to invite family members, carers or other people who are important to you to this meeting.
The purpose of our initial assessment is to ensure that we fully understand what outcomes you would like to achieve and how we can support you to achieve them. We will focus on the things that are important to you and gather information about your routines and how you would like to be supported with different tasks.
Your Personal Support Plan will be developed using this information to ensure that our care workers know how best to meet your needs, this may be about simple information such as how you like your cup of tea or more complex details about how you would like to be supported to maintain your personal hygiene.
Once we have established how you would like to be supported, we will conduct risk assessments to ensure our services are delivered in ways that safeguard your health and safety and that of the care/support workers.
We will review your Personal Support Plan on a regular basis and conduct a full review at least annually. However, more frequent reviews will be carried out as required at your request or following feedback from care workers or others involved in your care. You can request a visit at any time to discuss or review the service you are receiving or any additional services you may require.
How we deliver our Service
We endeavour to provide your service at the times that are convenient to you and can offer services from as little as 2 hours per week to 24 hour per day.
We know how important continuity is and will identify care/support workers who we think have the skills and knowledge to meet your needs. Whilst it is not always possible to guarantee 100% continuity due to holidays and other staff absence we will always strive to deliver a service that you can rely on with care/support workers you are familiar with.
Your service will be coordinated by a dedicated team who are contactable during office hours and also out of hours via an emergency on-call.
We have robust policies and procedures to ensure that all of our service users receive the best possible service from staff who understands what is expected of them. Policies are reviewed regularly and meet the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Essential Standards of Quality & Safety produced by the Care Quality Commission.
Policies are available on request in a variety of formats including easy read, large print etc.
Paradise Care adheres to the Code of Practice for the Organisation and our staff.
We know how important continuity is and will identify care/support workers who we think have the skills and knowledge to meet your needs. Whilst it is not always possible to guarantee 100% continuity due to holidays and other staff absence we will always strive to deliver a service that you can rely on with care/support workers you are familiar with.
Your service will be coordinated by a dedicated team who are contactable during office hours and also out of hours via an emergency on-call.
We have robust policies and procedures to ensure that all of our service users receive the best possible service from staff who understands what is expected of them. Policies are reviewed regularly and meet the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Essential Standards of Quality & Safety produced by the Care Quality Commission.
Policies are available on request in a variety of formats including easy read, large print etc.
Paradise Care adheres to the Code of Practice for the Organisation and our staff.
