Our Staff
Paradise Care’s care/support workers are reliable, friendly, skilled and above all passionate about delivering quality care and support.
Paradise Care’s robust Recruitment & Selection Policy means that you can be confident that your service will be delivered by staff who have been subjected to rigorous pre-employment checks and training.
These checks include:
Paradise Care’s robust Recruitment & Selection Policy means that you can be confident that your service will be delivered by staff who have been subjected to rigorous pre-employment checks and training.
These checks include:
- All applicants must complete an Application Form which includes a full employment history, we explore any gaps in employment
- Standard Interviews to assess the applicant’s competence and suitability for the role
- Reference checking, we request a reference from every previous employer and require at least 2 satisfactory references before employment can commence
- Enhanced check from the Disclosure Barring Service
Training & Development
Paradise Care invest considerable time and resources into the training and development of our staff. All our staff will be subject to an induction training, regular refreshers of all mandatory training and any special/additional training.
Supervision
All Paradise Care staff have regular supervision, including:
- 1:1 meetings with their line manager
- Direct observation – a senior member of staff will visit unannounced to observe the care/support worker delivering support
- Annual appraisal
Safeguarding
We take our responsibility to safeguard your safety and wellbeing very seriously. Safeguarding training is mandatory for all staff within the organisation and must be refreshed at least yearly.
If you or another person is being abused or you suspect abuse you should contact Paradise Care’s Registered Manager, Nisha Nair or your local social services department depending on where you live.
If you or another person is being abused or you suspect abuse you should contact Paradise Care’s Registered Manager, Nisha Nair or your local social services department depending on where you live.
Quality Assurance
Paradise Care places a strong emphasis on providing the highest quality service possible for all of its service users and believes that, no matter how good its present services, there is always room for improvement.
Our Quality Assurance includes:
Paradise Care have established a Care Governance framework through which the organisation is accountable for continuously improving the quality of services and safeguarding high standards of care and support by creating an environment in which excellence in care can flourish.
Our Quality Assurance includes:
- Regular review of all services
- Annual surveys of Service User satisfaction, and where appropriate their relatives or representatives, to obtain views and opinions
- Complaints & Compliments Policy which encourages feedback about our services
- Thorough checks on all staff during the recruitment and selection process
- Close supervision of staff and services via regular direct observations by experienced members of staff
- Regular supervision meetings between each care/support worker and their line manager
- Procedures for managing poor performance or conduct of staff
- Regular staff meetings
- Regular review of all policies and procedures
- Monthly management reporting to measure company performance against Key Performance Indicators (KPIs)
Paradise Care have established a Care Governance framework through which the organisation is accountable for continuously improving the quality of services and safeguarding high standards of care and support by creating an environment in which excellence in care can flourish.
Careers
If you think you have what it takes to Care, then we want to hear from you!
Whether you are looking to begin a brand new career in care, or take that next step on the ladder, we have the opportunity for you. We are always looking out for new carers, so get in touch to find out more.
Whether you are looking to begin a brand new career in care, or take that next step on the ladder, we have the opportunity for you. We are always looking out for new carers, so get in touch to find out more.
